Terms and Conditions for Delivery and Payment

1. General conditions

  • The scope of the supplies or services (hereinafter called “Supplies“) are defined by the written declarations of both parties to the contract. General terms and conditions of the Purchaser apply only where expressly accepted in writing by Assent Trading Est. For Electrical & Mechanical Equipment (hereinafter called “Supplier“).
  • Partial Supplies are permissible where they can be reasonably expected of the Purchaser.

2. Prices and terms of payment

  • Our prices are net prices, including V.A.T. and packaging/courier charges and are valid from factory premises.
  • Order confirmations are on the basis of an advance payment of 50% (or as mentioned in the BOQ) either by credit card, by bank transfer or cash on delivery (where available).
  • All outstanding payments are to be cleared before final delivery unless otherwise stated or agreed.

3. Retention of title

  • The items of Supplies (Secured Goods) remain property of the Supplier until each and every claim against the Purchaser to which the Supplier is entitled under this business relationship has been duly satisfied.
  • In cases of breaches of liabilities on the part of the Purchaser, in particular a default in payment, the Supplier is entitled to termination and to take back the goods. The taking back or assertion of the retention of title does not require termination by the Supplier.
  • No termination of contract shall arise in these circumstances or on a seizure of the goods by the Supplier, unless the Supplier should have expressly declared this.
  • The supplier’s proprietary right expires only upon full payment.

4. Time for delivery and delay

  • The time for delivery shall be as mentioned on the BOQ. Observance of the stipulated time for delivery is conditional upon the timely receipt of all documents, necessary permits and releases, especially of plans to be provided by the Purchaser, as well as fulfillment of the agreed terms of initial payment and other obligations by the Purchaser.
  • If non-observance of the time for delivery is due to force majeure such as mobilization, war, riot or similar events, e.g. strike or lockout, such time shall be extended accordingly.

5. Transfer of risk

  • Even where “carriage paid” delivery has been agreed, the risk passes to the Purchaser as follows:
  • If the supply does not include assembly or erection, when goods have been delivered to or picked up by carrier. At the Purchaser’s request and expense, supplies can be insured by the Supplier against the ordinary risks of transport.

6. Taking delivery

  • The purchaser may not refuse acceptance of deliveries on account of minor defects. Goods may only be returned with prior agreement.
  • A Return Request must be completed and authorized by the supplier. Materials correctly supplied will be subject to a 20% handling fee on return.
  • Damaged goods, goods in not sale-able or customized products (i.e. all articles which are not listed with order number in the currently valid catalogue) are not returnable. Return costs are the purchaser’s responsibility.

7. Warranty

  • The Supplier shall be liable for material defects as follows: All those parts or services which display a material defect within the limitation period (regardless of the period of operation) shall at the discretion of the Supplier be improved subsequently without payment, re-delivered or re-rendered, provided that the cause of this was already present at the time of passing of risk.
  • Claims for material defect shall be barred after 24 months.
  • The Purchaser shall notify the Supplier in writing of material defects without delay.
  • Payments by the Purchaser may be withheld on notification of defect to such an extent as bears a reasonable relationship to the material defects arising. The Purchaser may only withhold payments if notification of a defect is given, for which there is unquestionable justification. The Supplier may require the Purchaser to reimburse the expenses arising from cases where the notification of defect is unjustifiable.
  • The Supplier shall initially always be allowed the opportunity of subsequent performance within a reasonable period of time. The Purchaser may rescind the contract or reduce the payment regardless of any claims for damages in pursuance of section 8 hereto, if the subsequent performance shall fail to be effective.
  • Claims based on a defect shall not arise merely for a slight discrepancy from the agreed characteristic, for merely slight impairment to usefulness, for natural wear of loss which arises following the passing of risk as a consequence of improper or negligent treatment, excessive use, unsuitable operating materials, defective building work, unsuitable building ground or which arise by reason of particular external influences which are not anticipated by the contract, as well as for defects in software which are not reproducible.
  • No claims based on a defect shall similarly arise for the consequences resulting from improper modifications made or improper repair work carried out by the Purchaser or third party. Claims by the Purchaser for expenses necessitated for the purposes of subsequent performance, in particular costs of carriage, transport, work and materials are excluded to such an extent as the expenses increase because the subject matter of the delivery has been subsequently conveyed to a location other than the place of business of the Purchaser, unless the conveyance corresponds with its use according to contract.
  • Legal claims by the Purchaser against the Supplier under a right of recourse shall only arise inasmuch as the Purchaser has not entered into any agreements with its customer over and above the statutory claims arising for defects. The preceding paragraph shall further apply correspondingly to the extent of the claims under a right of recourse of the Purchaser against the Supplier.
  • Furthermore, section 8 hereto (further liability) shall apply to claims for damages. More far-reaching or further claims by the Purchaser against the Supplier and those acting on its behalf on account of a defect other than those regulated in this section are excluded.

8. Further liability

  • Claims by the Purchaser for compensation and reimbursement of expenses (hereinafter called “further liability“) on whatever legal basis, in particular on account of breach of duties arising out of the contractual obligation and from tortious acts, are excluded.
  • This shall not apply where liability is imposed by law, for example, pursuant to the law of product liability, in cases of willfulness, gross negligence, on account of death, physical injury or impairment to health, or on account of breach of material contractual obligations.
  • The further liability for breach of material contractual obligations shall however be limited to foreseeable damage typical for a contract, unless willfulness or gross negligence is present or liability exists on account of death, physical injury or impairment to health.
  • An alteration in the onus of proof to the detriment of the Purchaser is not connected with the said provisions.

9. Governing Law

  • This User Agreement is governed by, and construed in accordance with, UAE law. This clause will survive any expiry or cancellation of this User Agreement for any reason.

10. Validity of the contract

  • Even in case of legal invalidity of individual items, the remaining parts of the contract remain binding save where adherence to the contract would mean an undue hardship on one of the parties.